Refund policy

Last updated October 25, 2026

One policy for everything ZeeroClick sells (ZeeroClick, SIRET 938 286 556 00023, France). To ask for a refund, reply to any email you got from us, or write to hello@zeeroclick.com. Refunds go back to the card you paid with.

Your Complete Website

• You see the finished site before you pay anything. If you do not want it, nothing happens.
• Live in 7 days, or your money back: if your site is not live on your own web address within 7 days of paying, you get every dollar back. Ask once and it is done, no questions.
• Once the site is live on your web address, the website payment is not refunded, since you saw it before paying.

What "live" means, and when the 7 days pause

Live means your site answers on your own web address (for example https://www.yourbusiness.com) with a secure https connection, on a phone and on a computer.

The 7 days start when your payment goes through. They pause while we are waiting on you: if our email asks you to do the web address step, or to pick a web address, the days between that email and your reply do not count. Reply "done" (or with the address you picked) and the count starts again. If you never reply, the 7 days stay paused; we remind you, and the site stays ready.

Changes in the first 30 days

For the first 30 days after your site is live, any change to what's on your site is free: words, photos, colors, prices, hours, services, the order of sections. New features (like online booking, a shop, ordering or a login) are add-ons we quote separately, and nothing is charged for one unless you okay the price in writing.

Care ($295 a month or $2,950 a year) and the helper ($49 a month)

• Stop any time by replying "stop". The month already paid is not refunded, and nothing more is charged.